Business & Administration

Business Management and Administration careers use your organizational and leadership skills to prepare for careers where you plan, direct, and evaluate operations to run a successful business. There are a variety of career opportunities available including hiring staff, analyzing data, and launching your own start-up.

This career cluster employs the largest number of workers in Virginia.

Skills for the Business & Administration Industry

  • Communication
  • Ability to lift 20-100 lbs
  • Physical stamina
  • Problem Solving
  • Creativity


*Some of them are even attending Career Quest Winter 2024!

United States Postal Service

H&R Block

Virginia Tech*

Carilion Clinic*

City of Roanoke, Virginia

Wells Fargo

Advance Auto Parts

Freedom First*

Member One Credit Union

First Citizens Bank

Explore Different Careers in Business & Administration

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes: Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, and Store Manager.


Average Income: $112,800 per year


Education: Bachelor’s Degree

Plan, direct, or coordinate accounting, investing, banking, insurance, securities, and other financial activities of a branch, office, or department of an establishment. Includes: Accounting Supervisor, Banking Center Manager (BCM), Branch Manager, Business Banking Manager, Credit Administration Manager, Credit Manager, Financial Center Manager, Financial Planning Manager, Financial Reporting Manager, and Financial Systems Manager.


Average Income: $147,800 per year


Education: Bachelor’s Degree

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints Includes: Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (CSR), and Customer Service Specialist.


Average Income: $39,100 per year


Education: High School Diploma or Equivalent

Design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness. Includes: Computer Training Specialist, Corporate Trainer, Job Training Specialist, Leadership Development Specialist, Learning and Development Consultant, and Learning and Development Specialist (L and D Specialist).


Average Income: $62,800 per year


Education: Bachelor’s Degree

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Includes:  Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, and Accounts Payable Clerk.


Average Income: $43,900 per year


Education: Associate’s Degree or On-The-Job Training

Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes: City Carrier, City Carrier Assistant (CCA), City Letter Carrier, City Mail Carrier, Letter Carrier, Mail Carrier, Rural Carrier, Rural Carrier Associate (RCA), Rural Mail Carrier, and Rural Route Carrier.


Average Income: $59,000 per year


Education: High School Diploma or Equivalent

Examine, analyze, and interpret accounting records to prepare financial statements, give advice, or audit and evaluate statements prepared by others. Install or advise on systems of recording costs or other financial and budgetary data. Includes:  Accountant, Accounting Officer, Audit Partner, Auditor, Certified Public Accountant (CPA), Cost Accountant, Financial Auditor, General Accountant, Internal Auditor, and Revenue Tax Specialist.


Average Income: $73,000 per year


Education: Bachelor’s Degree

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes: Administrative Analyst, Business Analyst, Business Consultant, Employment Programs Analyst, Management Analyst, Management Consultant, and Organizational Development Consultant.


Average Income: $92,600 per year


Education: Bachelor’s Degree

Research conditions in local, regional, national, or online markets. Gather information to determine potential sales of a product or service, or plan a marketing or advertising campaign. May gather information on competitors, prices, sales, and methods of marketing and distribution. May employ search marketing tactics, analyze web metrics, and develop recommendations to increase search engine ranking and visibility to target markets. Includes: Business Development Specialist, Communications Specialist, Demographic Analyst, Market Analyst, Market Research Analyst, Market Research Consultant, Market Research Specialist, and Market Researcher.


Average Income: $72,100 per year


Education: Bachelor’s Degree

Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas. Includes: Corporate Recruiter, Employment Representative, HR Analyst (Human Resources Analyst), HR Coordinator (Human Resources Coordinator), HR Generalist (Human Resources Generalist), and Human Resources Representative (HR Rep).


Average Income: $66,500 per year


Education: Bachelor’s Degree

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