Information Technology

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Includes: Computer Support Specialist, Computer Tech (Computer Technician), Desktop Support Technician (Desktop Support Tech), Help Desk Analyst, Help Desk Tech (Help Desk Technician), and IS Tech (Information Systems Technician).

Average Income: $58,400 per year

Education: Vocational or On-The-Job Training

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Includes: Applications Analyst, Business Systems Analyst, Computer Analyst, Computer Systems Analyst, Computer Systems Consultant, Information Systems Analyst (ISA), and IT Analyst (Information Technology Analyst).

Average Income: $92,400 per year

Education: Vocational or On-The-Job Training

Install, configure, and maintain an organization’s local area network, wide area network, data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. Includes: Information Analyst, Information Systems Manager (IS Manager), Information Technology Specialist (IT Specialist), LAN Specialist (Local Area Network Specialist), and Local Area Network Administrator (LAN Administrator).

Average Income: $85,700 per year

Education: Bachelor’s Degree

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Includes: Application Development Director, Computing Services Director, Data Processing Manager, Information Systems Director (IS Director), Information Systems Manager (IS Manager), Information Systems Supervisor (IS Supervisor), Information Technology Director (IT Director), and Information Technology Manager (IT Manager).

Average Income: $142,800 per year

Education: Bachelor’s Degree

Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. Assess system vulnerabilities for security risks and propose and implement risk mitigation strategies. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses. Includes: Information Security Officer, Information Security Specialist, Information Systems Security Analyst, Information Systems Security Officer (ISSO), Information Technology Security Analyst (IT Security Analyst), Network Security Analyst, Security Analyst, and Systems Analyst.

Average Income: $106,300 per year

Education: Bachelor’s Degree

Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. May use a variety of mediums to achieve artistic or decorative effects. Includes: Artist, Brand Designer, Designer, Graphic Artist, Graphic Design Coordinator, Graphic Designer, Online Producer, Production Artist, Publications Designer, and Technical Illustrator.

Average Income: $56,200 per year

Education: Bachelor’s Degree

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption. Includes: Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, and Systems Specialist.

Average Income: $67,400 per year

Education: Bachelor’s Degree

Operate computer-controlled tools, machines, or robots to machine or process parts, tools, or other work pieces made of metal, plastic, wood, stone, or other materials. May also set up and maintain equipment. Includes: CNC Gear Operator (Computer Numerical Control Gear Operator), CNC Lathe Operator (Computer Numerical Control Lathe Operator), CNC Machine Operator (Computer Numerical Control Machine Operator), and CNC Machinist (Computer Numerical Control Machinist).

Average Income: $48,700 per year

Education: High School Diploma or Equivalent

Teach courses pertaining to the application of physical laws and principles of engineering for the development of machines, materials, instruments, processes, and services. Includes teachers of subjects such as chemical, civil, electrical, industrial, mechanical, mineral, and petroleum engineering. Includes: Assistant Professor, Associate Professor, Chemical Engineering Professor, Electrical Engineering Professor, Engineering Instructor, Engineering Professor, and Environmental Engineering Professor.

Average Income: $116,700 per year

Education: Graduate Degree